Location: Melbourne Park, Melbourne VIC Type: Casual – Australian Open 2027 (11–31 January 2027), with ongoing opportunities after the event Rate: Cleaning Services Award 2020 rates, plus weekend and shift penalty rates Reports to: Shift Supervisor
About Mob Jobs Mob Jobs is a 100% owned and operated First Nations business that provides specialised culturally safe employment pathways for First Nations people. We also offer a range of tailored corporate development services and training designed to improve organisations' cultural capabilities and establish them as an employer of choice for First Nations jobseekers.
About the Organisation Quayclean is a national cleaning services and waste management partner that has been delivering exceptional results since 2002. With a team of more than 5,000 staff nationwide, Quayclean services aquatic and leisure centres, stadiums and racecourses, major venues and precincts, and commercial and retail facilities – from the local swimming pool to some of Australia’s largest venues. Quayclean is proud to play a key role at the Australian Open, delivering cleaning, waste management and sustainability services across Melbourne Park. With more than 200 staff per shift working 24/7 throughout the event, the team helps create a clean, safe and welcoming experience for over a million fans.
About the Role Ready to be part of an epic event? Quayclean is now hiring team members to join its on-site crew at the Australian Open 2027, one of the biggest events on the global sporting calendar. There are three roles available:
Cleaner – deliver a high standard of cleaning and hygiene throughout the venue so every guest enjoys a clean, safe and welcoming environment
Operational Response Team (ORT) – an agile team that moves across the precinct to support busy, high-traffic areas during peak times and respond to unexpected challenges
Sign On Crew – an administrative role managing staff sign-on and sign-off, uniform presentation and laundry, and helping supervisors get their teams settled and ready to start
Key Dates
Applications due: within the first two weeks of November 2026
Online onboarding (via Microkeeper): from mid-November 2026
In-person onboarding and induction: Tuesday 15 or Wednesday 16 December 2026 (mandatory)
Site walkthroughs: early January 2027
Australian Open 2027: Monday 11 – Sunday 31 January 2027
Please note: Onboarding and induction will be completed on Tuesday 15 and Wednesday 16 December 2026. Attendance at one of these sessions is mandatory – you can choose whichever day suits you. This is where you will receive your event accreditation and passes, which you need to work at the Australian Open.
Key Responsibilities
Sweep and collect waste using a pan and broom
Regularly empty rubbish bins and manage waste across your area
Clear and wipe down tables, and keep all surfaces clean and presentable
Maintain the cleanliness of toilets and restrooms
Support teams in high-pressure or busy areas as needed (ORT)
Check staff in and out, confirm correct uniform, and follow up late arrivals with supervisors (Sign On Crew)
Keep uniforms and laundry clean, well-maintained and organised for each shift (Sign On Crew)
About You
Reliable, punctual and ready to work as part of a team
Quick-thinking, adaptable and happy to pitch in wherever help is needed
Takes pride in keeping spaces clean, safe and welcoming
Friendly, positive attitude and good communication skills
Comfortable working outdoors in all weather and on your feet for a full shift
No experience necessary – full support is provided through every step
Requirements
National Police Check (within the last 12 months)
Photo ID (driver’s licence, Keypass/proof of age card or passport)
Medicare card or birth certificate (additional documents may be needed to confirm work rights)
Complete online onboarding through the Microkeeper app
Mandatory attendance at in-person onboarding and induction on Tuesday 15 or Wednesday 16 December 2026 (choose one day)
Availability for shifts during the event (11–31 January 2027), including weekends and nights (24/7 operation)
Black work pants or shorts and black runners
What You’ll Get
Direct casual employment with award rates and penalty rates – no ABN or subcontracting
Be part of the Australian Open, one of the world’s biggest sporting events
Uniform supplied from the waist up – polos, hats, caps and rain jackets
Event accreditation pass, including free public transport while the event is on
Supportive supervisors and team members, with check-ins at the start and end of each shift
Ongoing casual, part-time or full-time opportunities after the event at venues such as the MCG, Marvel Stadium, Southern Cross Station, the Royal Botanic Gardens, schools and aquatic centres
Opportunities to learn new skills and grow within the company
To be successful, you will be a reliable and enthusiastic team player who takes pride in their work and is excited to help make one of Australia’s biggest sporting events a great experience for everyone.
If you would like to know more about this role, please contact us at: [email protected] or 1300DEADLY (332 359)