Location: Williamstown, Melbourne VIC (Hybrid) Type: Full Time Salary: Approx. $114,000 base
About Mob Jobs Mob Jobs is a 100% owned and operated First Nations business that provides specialised culturally safe employment pathways for First Nations people. We also offer a range of tailored corporate development services and training designed to improve organisations' cultural capabilities and establish them as an employer of choice for First Nations jobseekers.
About the Organisation Our client is an ASX-listed, equal opportunity business that develops and operates Australia's essential services networks across the telecommunications, utilities, transport, defence and social infrastructure industries, keeping communities connected. The organisation is launching new roles in its Transport division to support two new long-term Intelligent Transport Systems (ITS) maintenance contracts awarded by the Victorian Department of Transport and Planning (DTP). The Victoria West ITS Maintenance Contract (VIMC) covers more than 4,500 ITS assets across 27 Local Government Areas, spanning around a third of metropolitan Melbourne and extending west to the South Australian border. The Motorway Communications Network Contract connects more than 2,000 roadside devices, including lane use management signs, variable speed limit signs, freeway ramp signals, CCTV and sensor technologies, while also connecting private road operators with Victoria's transport control system.
About the Role As the Assurance & Improvement Coordinator, you will coordinate the contract's Integrated Contract Management System (ICMS), assurance program and continuous improvement processes, ensuring contract activities are controlled, auditable and aligned with approved plans, procedures and performance requirements.
Key Responsibilities
Maintain the ICMS, including document control, records and SharePoint repositories
Coordinate document reviews, approvals, training and ongoing compliance updates
Deliver contract audit and assurance activities across operational, commercial, technical, data and HSEQ controls
Conduct assessments, track corrective actions and report on compliance, risks and control effectiveness
Coordinate non-conformance, corrective action and continuous improvement processes, analysing trends to drive systemic improvements
Support the implementation and tracking of innovation initiatives and benefits
Maintain program governance and planning controls by managing plan reviews, implementation assurance and readiness activities
Ensure approved requirements are embedded into operational processes and supported through training and audits
About You
Experience in quality, assurance, systems or continuous improvement within infrastructure, transport, utilities, construction or maintenance services
Strong knowledge of ISO 9001, integrated management systems, audit and corrective action practices
Strong document control, analysis, report writing and facilitation skills
Ability to influence frontline and management teams to embed consistent processes
Requirements
Relevant qualification in quality, auditing, business, engineering or civil construction
ISO 9001 auditor certification (highly regarded)
Current Victorian driver's licence
What You'll Get
Flexibility – hybrid working from the Williamstown office, with all flexibility requests genuinely considered
Career development – growth opportunities, internal mobility and access to an online learning system
Discounts with hundreds of businesses including Woolworths, Airbnb, The Iconic, JB Hi-Fi, Dan Murphy's, Bupa and Specsavers
Access to novated leasing and a share matching program
Paid leave – parental, cultural, community service, defence, study, corporate volunteering and purchased leave
A workplace culture that values safety, diversity and inclusion, and meaningful recognition
To be successful, you will be an organised and influential quality professional who enjoys building robust systems and driving continuous improvement across essential transport infrastructure.
If you would like to know more about this role, please contact us at: [email protected] or 1300DEADLY (332 359)