350 – Works Coordinator / Lead Works Coordinator

Location: Melbourne
  • Industry: Administration & Office Support
  • Work Type: Permanent
  • Salary: 0
  • Posted: 15 Jul 2026
APPLY
350 – Works Coordinator / Lead Works Coordinator
Location: Melbourne, VIC
Type: Full-Time
Salary: Competitive Salary Package
Report to: Operations Manager M&E

About Mob Jobs
Mob Jobs is a 100% owned and operated First Nations business that provides specialised culturally safe employment pathways for First Nations people. We also offer a range of tailored corporate development services and training designed to improve organisations' cultural capabilities and establish them as an employer of choice for First Nations jobseekers.

About the Organisation
Our client delivers essential water infrastructure maintenance services across Victoria, supporting critical assets and ensuring reliable service delivery to communities. They are seeking experienced coordination professionals to support the planning, scheduling and dispatch of maintenance activities across a major utilities contract.

About the Role
We are seeking experienced Works Coordinators and Lead Works Coordinators to support the delivery of planned and reactive maintenance programs across mechanical, electrical and civil operations.
Working as part of a fast-paced operational team, you will coordinate resources, manage work orders, dispatch field crews and ensure maintenance activities are completed efficiently and in line with contractual KPIs.
For candidates with leadership experience, Lead Works Coordinator opportunities are available, providing oversight and support to the broader coordination function.

Responsibilities
  • Coordinate and dispatch field resources for planned and reactive works.
  • Manage work orders from initiation through to completion and closure.
  • Monitor job progress and identify risks to service delivery targets.
  • Liaise with supervisors, field crews and stakeholders to ensure works are completed on time.
  • Coordinate emergency works and urgent maintenance responses.
  • Manage scheduling, reporting and resource allocation activities.
  • Coordinate tools, equipment, inspections and critical spare parts.
  • Maintain accurate records and operational reporting.
  • Support continuous improvement initiatives across service delivery operations.
  • Ensure compliance with client requirements and operational KPIs.

About You
You are highly organised, customer-focused and thrive in a fast-paced environment where no two days are the same. You have experience coordinating operational activities, managing competing priorities and working closely with field-based teams.
You enjoy problem solving, can think on your feet and take pride in keeping operations running smoothly.

Requirements
  • Previous experience in scheduling, dispatch, works coordination or operational planning.
  • Experience managing work orders and service delivery activities.
  • Strong organisational and administrative skills.
  • Excellent communication and stakeholder engagement abilities.
  • Ability to work autonomously and manage competing priorities.
  • Strong Microsoft Office skills.
  • Experience with asset management, scheduling or dispatch software.
  • Utilities, infrastructure or water industry experience highly regarded.

What You'll Get
  • Opportunity to work on essential infrastructure services.
  • Career progression opportunities into leadership positions.
  • Supportive and collaborative team environment.
  • Ongoing development and training opportunities.
  • Exposure to large-scale utility operations.
  • Competitive salary package.

What You'll Be Responsible For
Works Coordinator Lead Works Coordinator
Dispatching field resources and managing daily job allocation Leading the coordination function and supporting the wider team
Managing work orders and job closures Overseeing workflow prioritisation and operational performance
Monitoring KPI delivery and service outcomes Acting as an escalation point for complex operational issues
Supporting supervisors and field crews Providing guidance and support to Works Coordinators
Coordinating emergency and planned maintenance activities Driving continuous improvement and coordination best practice

What You'll Need to Be Successful
  • Strong planning and coordination skills.
  • Excellent attention to detail.
  • Ability to work effectively under pressure.
  • Strong communication and problem-solving abilities.
  • Customer-focused mindset.
  • Positive and proactive approach to teamwork.
  • Ability to build strong relationships across operational teams.

If you would like to know more about this role, please contact us at:
[email protected] or 1300DEADLY (332 359)
 

APPLY

Form Loading Icon